How do I tell you the color, size and names and dates for my order?

It is Easy and Simple just click the order button for the product you want, you will be taken to the shopping cart for that product.

In the shopping cart you will find a check box for color, size and two text boxes one for the name and the other for dates. Also a additional text box if we need additional information.

What color is the background of the decals?

Dove's Decals & Graphics sells single color die cut vinyl decals, which means that the background is removed leaving only the image. They are applied with an application tape. Only the decal image pieces will remain on the surface when applied. They give the appearance of being painted on. We use the same vinyl material that is used for outdoor signs and vehicle graphics with outdoor durability of five years.

Do you have a catalog?

We use our online site as our visual and don't offer a printed catalog. If we do not list what you want just e-mail us at: graphicinfo@dovesdecals,com  and ask.

How long will it take to receive my order?

Decal orders are mailed out on twice a week, normally on Tuesday and Thursday. Please allow five business days to process your order.

How is my order shipped?

Orders are shipped United States Postal Service priority mail with delivery  confirmation for tracking.

How much is the shipping?

Shipping is $5.99 per order.

Can I put my decal on the inside of the window?

By default the decals are cut to be applied to the outside.

Do you offer different sizes than the ones listed?

If a size that you need is not listed or if you need the decal cut to fit within a certain size area.   Please give us a call at:  (423) 987-9137  Our decals are not stock decals, we cut them when we receive the order, the decals can be cut to almost any size.

Do you make custom decals?

If you are looking for a decal not posted in the site, please e-mail us at: graphicinfo@dovesdecals.com  or call: (423) 987-9137 for custom decal information.

Do you have other colors than the ones listed on the site?

NO    All of our colors are listed in this site.

Do you make multiple color decals?

Our decals are single color die cut vinyl.  For full color decals you may want to consider a screen printer or large format digital printer.

What is your return policy?

If we make a mistake while processing your purchase, it will be replaced FREE of charge. We want you to be happy with your purchase and will work with you to get the product that you want.

Do you ship C.O.D.?

SORRY Dove's Decals & Graphics does not accept C.O.D. orders.

What kind of payment do you accept?

We accept Visa, MasterCard, Discover, American Express credit & debit cards. We can accept your credit card order on our secure site or by phone. Regular mail order is accepted with a money order. SORRY we do not accept personal or business checks,

Can I pay with PayPal?

YES - We are a verified PayPal business member. When paying with PayPal just use our e-mal: paypal1@dovesdecals.com

How will I know if my order has shipped?

When your order is shipped you will receive a shipping confirmation notice in your email from U.S.P.S.  If you don't receive the shipping confirmation, the email was returned to us "undeliverable" due to an invalid email address being provided when the order was placed.